Analytical Customer Engineer

Go-to-market
San Francisco or Remote

Job Details

About Cascade

Cascade is a new, no-code analytical toolkit, led by repeat entrepreneurs and backed by top investors.

Cascade's mission is to give modern analysts the tools they need to build deep analytical models without needing to code. Non-technical business analysts have not gotten a tool upgrade in years — Cascade unlocks the analyst's skillset by allowing them to combine data of all kinds and sizes, manipulate and explore datasets, run sophisticated operations and publish the results in a story-like format. Unlike work done in a spreadsheet, analysis in Cascade is repeatable, auditable, deeply collaborative and automatically up-to-date. Data stories live online, ready for others to explore and build on.

Cascade is backed by First Round Capital, Redpoint, Susa and other top investors.

Role Overview

Cascade is looking to fill its first go-to-market role, an Analytical Customer Engineer. As a collection of tools for data analysts, Cascade provides the building blocks for many types of analysis to occur in an automated, repeatable way. However, those building blocks need to be translated into example models and analysis that is relevant to each customer. That's where an Analytical Customer Engineer comes in, who can understand the needs of a customer, build relevant analysis that demonstrates Cascade's capabilities, then train data analysis on how to use the platform themselves.

Your Responsibilities

  • You'll work with the CEO and CTO to customize Cascade's primitives to models relevant to data analysts in the CPG and physical goods spaces
  • You'll participate in early sales calls and lead subsequent conversations, helping understand the customer's analytical needs and how Cascade fits into their workflow
  • You'll help customers build their first analytical models in Cascade, translating existing analytical workflows from Excel or code into the Cascade platform
  • You'll gather feedback from customers on how the Cascade's primitives fit their needs, and what should be built on top of Cascade to better serve them
  • You'll train customers on the proper use of Cascade and how they can build additional models going forward
  • You'll generate and collect feedback on the Cascade product along the way, which will get prioritized and roadmapped by the engineering team.

Qualifications

  • 5+ years of experience in data-driven sales engineering or implementation
  • You're highly analytical, able to translate large datasets into predictive insights
  • You have experience working with CPG or physical goods companies
  • You have experience implementing and customizing complex data-based products
  • You care deeply about people, culture and laying the foundation for an incredible organization.

At Cascade, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.