As an intermediary between Oil & Gas clients and their vendors, Workrise’s Connect product had a slow and tricky invoicing and payments process.
Companies wanted to pay later, vendors wanted to be paid earlier, and Connect addressed the complex manual invoicing between those competing timelines.
However, as Workrise began to scale their client base, they realized something – with their current data toolkit, an increase in client demand meant a 1-to-1 increase in manual data manipulation. The process of adjusting and reconciling their workforce data was quickly becoming a major roadblock for business development.
Prior to Cascade, the process of exporting, cleansing, and re-importing data took hours each week.
For every client, invoicing reps would have to:
This analytical bottleneck meant that, for Workrise to take on more clients, they absolutely had to hire more employees to keep up.
That is, until Sid Gutta, a Marketplace Operations team member at Workrise, came across Cascade.